Reservation terms
Draft, pending approval. This page is not final.
Last updated: 6 November 2026.
Who we are
Airnate is a project of Dnysus OÜ (registry code 16003621), Akadeemia tee 68-70, 12614 Tallinn, Estonia. Email: [email protected].
What a reservation is
A reservation is a refundable payment that tells us you want an Airnate One. It is not a purchase. There is no contract of sale until we offer you the final product and you accept that offer.
A reservation gives you a place in line. It does not guarantee a unit, a price or a delivery date.
Airnate One is a prototype. Its design, specifications and price can change before launch, and we could cancel the product.
This device has not been authorized as required by the rules of the Federal Communications Commission (USA) and is not yet certified by Innovation, Science and Economic Development Canada. We will not sell or ship it until it has these approvals.
Who can reserve
- You must be an adult where you live.
- We plan to ship only to addresses in Canada and the United States.
- We cannot take reservations from Quebec yet, because we do not have these terms in French. If you reserve from Quebec, we refund you.
Price and quantity
- CAD 29 per unit, in Canadian dollars. We add no tax and no fee to this amount.
- Up to 3 units per order.
- If your card uses another currency, your bank sets the exchange rate and can charge a fee.
- We do not pay interest on reservation payments. We do not hold them in a trust account.
Refunds and how to cancel
- You can cancel for any reason, at any time until your unit ships. There is no fee.
- Email [email protected]. Tell us the email address that you used at checkout.
- We send the full CAD amount for each unit that you cancel within 7 business days, to your original payment method through Stripe. Your bank can need a few more days to show it.
- If that payment method no longer works, we email you and agree on another way to pay you.
- If we cancel the product, we refund every reservation automatically. You do not need to ask.
What happens at launch
When the product is ready to sell, we email you an offer. It gives the final price, taxes, shipping cost, specifications, delivery date and terms of sale. You have at least 30 days to choose:
- buy Airnate One, and we credit your reservation payment toward the price; or
- get a full refund.
If you do not answer, we refund you. If we have not sent you an offer by 31 December 2028, we email you. You then choose to keep your reservation or to get a refund. If you do not answer, we refund you.
Estimates
The target retail price of CAD 349.99 (before tax and shipping) and the shipping year 2028 are estimates. They are not promises. The final price and dates can be different. You never have to buy.
Emails from us
After you reserve, we email you a confirmation with a copy of these terms. After that, we email you only about your reservation: important changes and the launch offer. Tell us if your email address changes.
Your legal rights
Consumer law where you live can give you more rights than these terms. Nothing in these terms limits those rights.
If you live in the European Union, the law lets you withdraw from a reservation within 14 days without a reason. Our refund rule gives you more time. You can also take a complaint to the Consumer Disputes Committee in Estonia (ttja.ee).
Changes to these terms
We can change these terms for new reservations. We do not reduce the rights of a reservation that you already have. If we make an important change, we email you.
Payments and privacy
Stripe processes all payments. We do not receive your full card number. See how Stripe uses data in the Stripe privacy policy. For how we use personal data, see Privacy and cookies.
Questions and complaints
Write to [email protected] or to our address above.